A Quick Guide to Using Dazzle’s Online Booking Service!
Dazzle Cleaning Company founder Logan Taylor is back with a great tutorial on how to use our online booking tool to schedule your cleaning appointment!
This guide shows you just how easy it is to set-up your cleaning with Dazzle, from add-on services to to payment and more.
We make it so easy to schedule services. Whether you’re looking for a one-time clean or recurring cleaning services, our online booking tool has you covered.
Thanks for checking us out!
What You’ll Learn
How to book your services online.
What features our online booking service cover.
Why it’s easy to book online with Dazzle!
Audio Version:
Transcript:
Logan Taylor: My name’s Logan Taylor, and I’m the owner of the Dazzle Cleaning Company. And I just want to take a moment to show you how easy it is to book your service online. So, we are the gayest cleaning company in America, and we clean in Seattle and in Scottsdale. And if you are in either of those places, we’d love to make your home sparkle. All you do is click “Book Now Seattle”, and it’ll take us directly to our online booking tool.
The first thing that we’re going to do is put our contact information in here. And I’m going to put the jobs, the Dazzle Company email address in there and my zip code. And then we want to hear how you found us. And I’m going to say it’s from the GSBA, which is the LGBTQ+ IAU chamber of commerce in Seattle. Oh, right. So how many square feet is my place?
Well, we’ll say it’s about 700, and it has one bedroom, actually it has two bedrooms and one bathroom and no half baths. It’s just one floor. And there’s one person that lives. Actually right now, we have two people. My sister’s staying with me. And on a scale from one to 10, with one being dazzling and 10 being a little bit scary, what is it at? Well, Dazzle cleans my house every week. So I’m going to put it at two. They keep it pretty sparkling. And I’m just going to put my address in here. And this is not the real address, but just stick it right there. And then do I want service every week, every two weeks, every four weeks or monthly, or just one time or on demand? And I’m going to say, I want it every two weeks. And that is absolutely our most popular option. And then we can also choose any of these upgrades.
We do recommend that you start with an initial top to bottom deluxe deep cleaning for your first visit. This is a service, it’s like a spring cleaning. So we’re going to hand wash the doors, the door frames, the fronts of the cabinets, the baseboards. We’re going to use a two foot step ladder and get webs out of the corners. We’re just going to really make your home sparkle. So I do want that. And because I live in Capitol Hill, where parking is very difficult. We’re going to add a $25 parking charge, and I’m going to want that at all of my jobs. Now, if you have a parking space in your building we can use, or if you live in a part of the city or in Scottsdale, pretty much anywhere, where there is easy, abundant parking, you don’t need to click that on. If I were doing a move out cleaning, then I would book vacant house move out cleaning, and I would get rid of the upgrade. But that’s not what we’re doing.
So I’m going to put that there and I’m going to get rid of this text message. So that’s what we want. And now we can see that the base rate for my cleaning is $181. The first visit has a deep clean upgrade of $117. That means my first visit will be $324.38. And then after every service after that will be $206.44. But I have a discount code, which I will use. And I think it is just $25 off. Let’s try that. Oops. Well, we want to do a better one anyway. Let’s use, since I’m setting up new, regular recurring service, I can actually use a better one. We’ll do the $75 off. So $75 off. Okay. So we’ll apply that discount code and then we’re going to go to the next part and we are sorry, there are a lot of text messages this over here, maybe that’ll block it.
So do I have any pets? I don’t have any pets. But let’s say that I have cute little dog who is super friendly and likes to cuddle, whatever. You can say whatever you need to there. And then the home information, I’ll be home to let the cleaners in, or maybe you’ll say, “Lockbox code is,” whatever. Or you might say, “The cleaner can get a code from the concierge, the front desk, the leasing office,” or something like that. And then I want to choose the day that works for me. And so I’m going to say that I want my home cleaned on Tuesday, so I’m just going to choose that. And then I’m going to enter my credit card number, which I’m not going to do here for obvious reasons. You can also look at our two terms and conditions, which are separated by recurring service or one time service, move out cleanings and short-term rentals.
So these are the terms for a regular recurring cleaning. And this is for move out cleaning. And this is for an Airbnb cleaning. All right. Or other, I guess it’s not necessarily Airbnb, but short term rentals. Oh, right. So we are going to say, “Yes,” we did. We get that, we’ll close that. And then we’ll book the service. After we book the service, then you can go into your client account and you just create your account by using whatever email address it is that you signed up with. And then you create your own password. And then once you’re in there, you can see, I’ll show you what it looks like. So you can see that in this case I have, this doesn’t say what was on the previous screen because this email address was associated with a different existing service. In this case, I have my regular recurring cleaning that happens every two weeks.
It’s $270 per visit. My next visit is on February 21st. This is the address. You can add upgrades here if you want. And then you can see all of your visits here and you can also see what your amount due is, you can add contact information. You could put notifications on here, add a credit card, change your billing address. So that is how you book a cleaning using our online booking system. Takes probably two or three minutes. Super fast, super easy. And then we’re going to come make your house sparkle. And I know you’re going to love it. Have a fabulous day.
Taking Advantage of the Ease of our Client Portal!
Dazzle Cleaning Company founder Logan Taylor gives you a heads up on our amazing client portal, a convenient and easy way to manage your services with Dazzle Cleaning Company. This completely optional way to manage your services allows you easy access to scheduling and changing your services, including easy access to add-ons and more!
Our Client Portal is a great way to manage your services!
For more information, call us at 800-214-1417 or explore our webpage to learn so much more!
What You’ll Learn
Our client portal is easy to use!
The client portal is ideal for making payments, scheduling service, and more!
It’s completely optional! You can still make appointments however you’d like.
Audio Version:
Transcript:
Logan Taylor: Hey, there. My name’s Logan Taylor, and I’m the owner of the Dazzle Cleaning Company. I want to show you how to use our brand new client portal. We have the client portal for your convenience, but everything that you can do on the client portal, you can also do from giving us a call at 1-800-214-1417, or sending us an email to cleaned@dazzlecompany.com, or you can send us a text message to 206-203-0345. You definitely do not ever have to use our client portal. It’s simply available if you’re a person who wants to use it.
You’ll receive an email that has a link to the client portal. If you haven’t received it, or if you’d like us to send it to you again, give us a call, shoot us a text message, or send us an email and let us know that you’d like us to send you a link to set up the portal. Once you get the link, you’ll put in the email address that we have on file for you. And then you’ll put in your password, which you can create right there and on the spot, and then reenter the password and create your account. It’s super, super simple.
Once you’ve created that, anytime that you want to go back and access the client portal, you can do it right from our website, dazzlecompany.com. You just scroll all the way to the bottom of our website, and you will see a lot of videos of me, but you will see in the footer of every page Scottsdale Client Hub and Seattle Client Hub, and we’re going to change that to say Seattle Client Portal and Scottsdale Client Portal. You can click there and it’s going to bring you to this page. And then I am going to put in a fake email.
Well, it’s not a fake email. Jobs@dazzlecompany.com is a real email address. This is what a client portal looks like. As you can see, you’ll see the cost of your service. In this case, my service is $270, and it’s for service every two weeks. My next visit is on February 21st, and my arrival time is 6:30 AM to 9:30 AM. We’re never going to show up at your house at 6:30 am. This is because there’s a 90 minute start window on either side, but the first job start between 8:00 and 8:30 AM. You can also add an upgrade onto your service if you want.
Let’s say that you’re having an Airbnb. You could click this and add it on, or you want the beds changed, or you want a deep clean, or you want the inside of the fridge and freezer. It says each, but it doesn’t mean 70 for the fridge and 70 for the freezer. It means 70 per unit. Maybe if you have like one in the garage that you also want us to do, then it would be 140 just to do the one in your kitchen. The fridge and the freezer, that’s just $70. Inside of the oven. If you’re living in a place where we need to have a parking charge, you can put that there.
If you’re wanting us to wash more than just a few dishes, you can add that on and we’re happy to do that. You can scroll down and see when all of your next visits are. In my case, I have one on the 21st and one on the seventh, and then I can even go to this one on the 14th. We can click on here. I guess we just hover. I wish it were showing a little bit better right there, but probably because I’m using Safari and I don’t know why, but a lot of software doesn’t run that great on Safari. I don’t have an invoice due. I can update my contact information here.
Let’s say that you’re in a relationship now and you want to add your boyfriend or your girlfriend or whatever, you can add them here so they can also get alerts. And then if you want to change your notification settings, you can go here. Let’s say that I want to get a text message notification to this cell phone number, and I want to be notified one week before every visit, or I want to be notified when the job is completed. Then I can create notification preference and I’ll get a notification every time my service is completed.
Maybe I’m like not in the home or something while the service is being completed. We can also add a credit card on file here, super simple, and you can change your billing address. You can’t change your appointment date on here. But if you want to change your appointment date, you can just send us an email at cleaned@dazzlecompany.com and we’ll get it changed for you, or you can text us at 206-203-0345, or you can always give us a call at 1-800-214-1417.
I hope that that explains what the new client portal is for. And if this is something that you want to use, go ahead and hop in there and use it.
Part of our aim to be the best cleaning company around is making sure that we respect everyone in the space that we’re cleaning! From pets to roommates, we aim to create an experience that is as stress-free as possible and to create a space that you and yours will LOVE.
Whatever your cleaning needs, Dazzle can help! Visit us today at dazzlecompany.com or call us at800-214-1417to learn more about our services and schedule your clean today!
What You’ll Learn
What our commitment to quality service means.
Why we aim to get along with everyone in your space, including pets!
How we’re the best choice to be your pet-friendly cleaning service!
Audio Version:
Transcript:
Logan Taylor: Hi, there. My name’s Logan, and this is Patsy, and I’m the owner of the Dazzle Cleaning Company in Seattle, Washington. This is my favorite pupper on the planet. We are an extremely dog-friendly cleanings service. Not only do we want to be the best cleaning company in Seattle with the best ratings, but we also want to make sure that we’re a cleaning company who gets along with everybody in your house, including your pets, your dogs, your cats, your children, your significant others, your roommates.
What do we do to make sure that your dogs are happy while we’re cleaning? Well, first of all, we only hire people who like dogs, because so many people in Seattle have dogs. It’s really important that your cleaning service is dog friendly. We also carry milk bones with us so that we can give your puppy a little treat to help build some rapport with them. What do you need to do when you’re booking a service with us if you have a dog? Well, definitely let us know that you have a dog and let us know if you do not want us to give them a treat.
Otherwise, we probably will. If you’re looking for the perfect cleaning company, that is the best cleaning service with dogs, that are super dog friendly, then give us a call at 1-800-214-1417 or visit us online at dazzlecompany.com. We will make your home sparkle, and we’ll make your dogs happy.
Our Commitment to the Safety of Our Clients and Employees
Dazzle Company CEO Logan Taylor brings you a helpful update on our company’s COVID-19 procedures! In light of current events, it’s important to us to ensure our clients both present and potential that we strive to not only be the best cleaning company in Seattle, Scottsdale, and San Francisco, but also the company that best addresses what’s happening.
In this clip, we highlight the steps we’re taking to make sure we’re following the best advice of public health officials. We’re committed to doing our part for the community while continuing to deliver the amazing service that our clients expect!
Thanks for checking us out, and remember, if you have any questions, you can always reach out to us! Call today at 800-214-1417to get in touch.
What You’ll Learn
Why we’re committed to following the advice of public health officials.
What steps we’re taking to ensure the safety of our clients and employees.
How doing our part is important to our company!
Audio Version:
Transcript:
Logan Taylor: Hey there, I’m Logan and I’m the owner of the Dazzle Cleaning Company. We have offices in Seattle, Scottsdale, and soon-to-be San Francisco. I wanted to make a quick video to remind everybody of our COVID-19 policies. So we’ve adjusted them a few times throughout the course of the pandemic. We’re always trying to follow the advice of public health officials. And our goal is not just to be the best cleaning company in Seattle or the highest-rated cleaning company, but we want to also be the safest cleaning company.
So here’s what we now require. All of our Dazzle Cleaning Company employees are fully vaccinated. That’s a requirement for working at Dazzle at this point, and it’ll continue to be a requirement for the duration of the pandemic, however long that is. We also always have and continue to require that our employees wear masks while cleaning.
And there was a short time in the summer when we didn’t require clients to wear masks. This was after everybody was vaccinated and before Delta, but that’s no longer the case. We now do require everyone in the home is wearing a mask while the cleaners are cleaning. Because again, we want to be the best cleaning company and have the gayest cleaning company and have the happiest cleaners and the happiest clients. But we also want to be the safest cleaning company. So we do require that everyone in your home is wearing a face mask while the cleaning is taking place unless it’s a child or an infant who can’t wear a face mask for whatever reason.
The next thing is that we do want to practice social distancing to the best of everybody’s ability. So it’s really best if you’re not in the same room that your cleaner is in while your cleaner is cleaning. Of course, if you need to walk through the room or if you are in a studio apartment or something, we’re going to all do the best that we can. But we do ask, especially right now with a variant that is so high transmissible, that you do please keep as much distance from your cleaners as possible. And I know that everybody is tired of COVID and tired of talking about it and tired of masks and tired of checking and tired of thinking about it. But we do thank you for your patience. We appreciate you being compliant with all of our requests and in fact requirements. So please wear a mask and please give your cleaner plenty of space, so that once again, we cannot just be the best cleaning company, but we can also be the safest cleaning company with happy and healthy cleaners and of happy and healthy clients. Thank you so much.
We Also Offer AirBnB and B&B Cleaning in Scottsdale and San Francisco!
Dazzle Company founder Logan Taylor explains our short-term rental cleaning services in Seattle, Scottsdale, and San Francisco! Whether you’re with Airbnb, Vrbo, or misterb&b, we can help you keep your rental property sparkling with professional cleaning services that are a cut above!
In this video, Logan explains our service area and service days, so that you have a good idea of where and when you can schedule your professional cleaning from Dazzle!
Don’t wait to get in touch! Call us today at 800-214-1417!
What You’ll Learn
Where you can get amazing cleaning services from The Dazzle Cleaning Company.
What days of the week we offer cleaning services on.
Why it’s important to leave a day for cleaning between guest check-ins!
Info about AirBnB Cleaning
Audio Version:
Transcript:
Logan Taylor: Hey there. I’m Logan, and I started The Dazzle Cleaning Company with offices in Seattle, Scottsdale, and soon to be San Francisco. I wanted to talk about scheduling your short term rental cleaning.
This is the service that we do in-between guests, when you have a guest checking out and a new guest checking in, when you’re wanting your home to be cleaned for you know, Airbnb guests, Vrbo guests or misterb&b guests, which is an LGBTQ version of Airbnb.
Here’s how we do the scheduling. First, the service is only offered- we only do short term rental cleaning or Airbnb cleaning in Scottsdale proper, San Francisco proper, or Seattle proper.
That includes South Lake Union Capitol Hill downtown Eastlake, Westlake everything in the city.
But we also do Airbnb cleaning in Shoreline, Mountlake Terrace and Edmonds, and in SeaTac, Berrian and Renton. But we don’t offer this cleaning service in Mercer Island, or on the east side.
So that’s our service area specifically for short term rental cleaning.
When you’re scheduling the service, we schedule it for it to happen anytime between 8am and 5pm, of the particular day that you’re scheduling it for. And so that means that we’re unable to- or you’d be unable to have a guest check in, or I’m sorry- to have a guest check out and then check in on the same day, unless they’re not checking in until 5pm. So most of the hosts that we work with, they have one day between check in and check out.
We are closed on weekends. So we offer the service Monday through Friday. And we’re also closed on New Year’s Day, July 4, Thanksgiving, Christmas and Christmas Day. So we can’t schedule jobs for those days.
If you need to have a service completed on a Saturday or Sunday, you can book it with us and there’s just an additional charge which goes directly to your cleaner because we’re you know, having them come in on a day that they’re not scheduled to work to do that and it’s a voluntary basis.
So that’s how you schedule your cleaning with us and we hope that you do because we’d absolutely love to keep your home sparkling clean for when your guests are checking in. We’ll have another video that talks about exactly what we do at every short-term rental cleaning.
Learn All About Dazzle’s Service Area and Cleaning Services!
Wondering if The Dazzle Cleaning Company offers amazing cleaning services near you? Company President Logan Taylor has the answers!
In this video, Logan explains the service area of each of the three Dazzle Company locations, as well as the services currently offered by those locations. This quick guide will make it extremely easy to know our service areas and services offered so that you can find the clean that’s right for you!
Questions about our services? Ready to book? Call us today at 800-214-1417!
Thanks for stopping by.
What You’ll Learn
The service area of The Dazzle Cleaning Company.
What services we offer in those areas.
How to book your cleaning today!
Audio Version Below:
Transcript Below:
Logan Taylor: Hey there! I’m Logan from The Dazzle Cleaning Company. Our service area is located in three different markets.
So in Scottsdale, we serve Scottsdale and North Scottsdale. We don’t serve any of the surrounding areas right now.
In Seattle, we serve Seattle proper and Shoreline, Edmonds and Mountlake Terrace. We also service Burien, West Seattle, White Center, Renton and Tukwila.
And then in San Francisco, we only service the city proper, but that includes Chinatown, Fisherman’s Wharf, the Financial District, Mission District, the Castro, Tenderloin, Union Square, Golden Gate Park, Pacific Heights, Telegraph Hill, Nob Hill, so the whole- Bayview, the whole city, but only the city proper. So we don’t serve any of the surrounding areas in San Francisco. No Daly City yet.
In San Francisco and in Scottsdale, we do regular recurring cleaning, moving cleaning, move out cleaning office cleaning.
In Seattle, we do those things, but we also offer carpet cleaning with our truck mounted steam cleaning system and window washing.
So if you’re in the market for any of those things, and you want the very best cleaning service around in any of those cities, Seattle, Scottsdale and soon to be San Francisco, then click on the book now and we’ll get you all set up!
Whether or not you should tip your cleaner is one of the questions that goes along with hiring a professional cleaning service in Seattle (or, you know, anywhere). At many cleaning companies, tipping is an expectation just for the cleaners to make ends meet. But for The Dazzle Cleaning Company, tipping means something completely different.
We’ve talked before about how our cleaners are amongst the best paid cleaners in Seattle and Scottsdale, and really some of the best paid around, and enjoy a wide array of benefits. We want our cleaners to love their jobs, and to be compensated fairly for their work! And what does that mean for tipping? Well, it makes tipping less of an obligation for our clients and turns it into a more significant token of appreciation for a job well done!
From our great results to our commitment to our cleaners and our planet, there are so many reasons to work with Dazzle for your cleaning needs! Call us today at 800-214-1417 to learn more!
Thank you so much for stopping by.
What You’ll Learn
Why we’re committed to our employees.
What the pay difference between Dazzle and our competitors means for tipping.
How to tip your Dazzle cleaner.
Transcript Below:
Logan Taylor: Hey there. I’m Logan Taylor. I’m the founder of The Dazzle Cleaning Company, “The Gayest Cleaning Company in America,” with offices in Seattle, Scottsdale, and soon to be San Francisco.
The question is, should I tip my house cleaner?
It’s a great question. And I’m here to answer it for you. I’ll tell you this, on average, house cleaners in the United States make $13.25 – I’m sorry, make $11.25 per hour. In Washington State, they make an average of $11.25 an hour. And most of those jobs come with very few to no benefits.
So the short answer is, if you’re Googling this, and you found this video, yes, you should definitely tip your house cleaner!
Now, if you are a client of The Dazzle Cleaning Company, and you want to know if you should tip your cleaner? Well, let me tell you this – full time dazzle employees make $27 per hour, they have health, dental vision insurance 401k with matching paid time off and a bunch of other benefits. And the reason is because, well, I think it’s the right thing to do.
I also am of the belief that the reason why we are the very best house cleaning company, is because we have the happiest, most long-term cleaners. So because we’re not constantly training and dealing with turnover and having new people and shuffling people around, we are able to have people that are really honed in and do an excellent job.
How do we make that happen? We tried. I mean, my focus is always to create the best job that I can. And that’s why we get these amazing results and have happy clients and why I think we are the best house cleaning company that you can choose.
Now that being said, do our cleaners appreciate being tipped? Of course they do, and you are more than welcome to tip them and they do appreciate it. It’s not required, and they don’t expect it. But if you want to you can. About half of our clients tip, half of them don’t tip.
You can tip with cash or you can tip with a credit card. And if you have regular recurring cleaning service every week or every two weeks or once a month, and you want us to just put a recurring tip on your service we’re absolutely happy to do that for you.
So I hope that answers your questions. Have a fabulous day!
Company President Logan Taylor Explains Our Green Approaching to Cleaning
If you’re looking for a green cleaning company in Seattle, Scottsdale, or soon, San Francisco, you’ve found the right cleaning company! We at The Dazzle Cleaning Company believe whole-heartedly that if we want to continue to enjoy our planet, we have to take steps to protect it. That’s why we put so much effort into making sure we’re an eco-friendly cleaning company.
How do we accomplish this? Company President Logan Taylor explains in this video many of the ways that we work towards the betterment of our world through our commitment to reusable cleaning products, efficient routes for our cleaners, and more.
So if you’re looking for a cleaning company that cares, make us your first call! Get in touch with us right away at 800-214-1417, or visit our home page. We can’t wait to hear from you!
What You’ll Learn
What steps The Dazzle Cleaning Company takes to go green.
Why efficient route planning is an important part of our efforts.
Where to go to learn more about our commitment to being an eco-friendly cleaning company!
Transcript Below:
Logan Taylor: Hey there, my name is Logan Taylor. I’m the President and founder of The Dazzle Cleaning Company with offices in Seattle, Washington, Scottsdale, Arizona, and soon to be San Francisco, California.
So are we a green cleaning company, an eco friendly cleaning company? Yes, we are. And we take it even one step further than that. We are a carbon neutral cleaning company.
How do we do that? Well, we look at our entire operation end to end and find ways to minimize our impact on the natural world at every step along the way.
The first thing that we did years ago was moved to reusable cleaning products, so as few disposable things as possible. We use cleaning cloths, microfiber cloths, we use vacuum cleaners without bags, and we make a lot of our cleaning products, and the cleaning products that we don’t make we purchase in ultra-concentrate form.
The reason why we do that is because we want to refill the bottles that we use. So we’re not, you know, going through a bunch of plastic, but also because cleaning products are mostly water. So if you’re purchasing undiluted cleaning products, you’re using carbon emissions to ship what is mostly water to you. So it’s always better when you’re cleaning to choose to get products in ultra-concentrated form, which is what we do.
The products that we don’t make ourselves are made by other companies that are green companies like Biokleen, who we love.
The next thing that we do is strategic scheduling. And what strategic scheduling means is that we look at every- that we look at the schedule of each cleaner, and we map it out so that they’re not driving from Scottsdale, to Tempe back to Scottsdale, or from Ballard to South Seattle to Capitol Hill to West Seattle, right? We want to we create route density. And in San Francisco, we don’t want to have our cleaners driving from Chinatown to Daly City back to the Mission District back to Daly City. That’s not how we want to do it, we want to make sure that we have as much root density as possible so that we are minimizing our amounts of carbon that we’re spewing.
The final step is that we offset any carbon that we’re unable to eliminate, or to just not produce, by purchasing carbon credits. And we purchase carbon credits through a couple of companies. But one of my favorite ones is through myclimate. And if you want to see exactly what we do to be exactly what we did to become carbon neutral and how we stay carbon neutral, you can we have a video on that you can check that out on our website, dazzlecompany.com.
If you have any questions or suggestions for how we can be an even greener cleaning company, let us know because our goal is to be the greenest cleaning company in Seattle, the greenest cleaning company in San Francisco and the greenest cleaning company in Scottsdale.
How Dazzle’s Scheduling Windows Work for Your Cleaning Service
Dazzle Cleaning Company President Logan Taylor drops by to let you in on Dazzle’s scheduling practices! Curious about what a cleaning service window looks like for a Dazzle Clean? Logan let’s you know what Dazzle’s cleaning windows mean, and what options exist to get more specific scheduling for your needs.
The Dazzle Cleaning Company offers industry-leading pay, carbon neutral practices, and exceptional service while charging the same as our competitors! There are so many reasons to schedule a clean from us, so get in touch with us today. Visit our scheduling page to get started, or give us a call at 1-800-214-1417 to learn more and schedule your clean.
Thanks for stopping by!
What You’ll Learn
What Dazzle’s cleaning window means for your service.
How to upgrade to a “Schedule Requirement” service.
Why our scheduling windows are important for accounting for the unexpected.
Transcript Below:
Logan Taylor: Hey there, my name is Logan Taylor, and I’m the President and founder of The Dazzle Cleaning Company in Seattle, Scottsdale and soon to be San Francisco. I just wanted to clarify our scheduling policies so that they’re crystal clear for you.
So we are a very competitive-paying cleaning company, we have the highest paid cleaners in any of the markets that we work in. We offer 401k, health insurance, and a lot of other benefits. And we charge the same as our competitors! And we’re a carbon neutral company.
So we have to run a really tight ship in order to make everything work.
Part of how we’re able to do that is through having our strategic scheduling policy.
So what does that look like for you? Well, when you book a service with us, we tell you the day that your service is scheduled for and you let us know which days worked for you. Then we send you a reminder email two days before your service. And then the day before your service, we send you a text message that has the arrival window.
The arrival window says a specific time. So it might say 12pm, that marks a three hour window with 90 minutes on either side. That means that your appointment could start anywhere between 10:30am and 1:30pm. This allows us to work around crazy surprises that happen in Seattle traffic, and also allows us to account for any unexpected things that might come up at the jobs before we get to your home.
Now, we encourage you to give us any scheduling preferences that you might have. And we work really hard to accommodate as many of the scheduling preferences as we can. We have a team of schedulers. It’s like playing Tetris, I mean, we really work hard to make sure that we’re getting everyone’s scheduling preferences taken care of, but we’re not able to do it 100% of the time. So we also have scheduling requirements. And a scheduling requirement is a guarantee.
Now if you want to get the scheduling, if you want to upgrade from a scheduling preference to scheduling requirements, you can do that. And there’s a $25 fee per visit to upgrade to a scheduling requirement. And we try to make those typically with an 8 to 9am start window because that’s that’s the best time to make sure that we’re 100% able to be there because it’s the first job of the day, at that specific time, of course, we’re going to be there but at that specific time, because we’re not dealing with all the craziness that might happen at the previous jobs during the day.
So the only exception to that 90 minute window is if you are the first job of the day it starts at and you get a message saying that your job starts at 8am. It doesn’t mean that we’re going to be there, possibly at 630 in the morning, the first job of the day is just the one hour start window between eight and 9am.
Other than that your job can happen anytime between 8am and 6pm.
If you have any questions about our scheduling policy, please do reach out to us. We really work to be the best cleaning company in all the markets that we work in and we really want to have the most satisfied and happy clients. So if you have any questions or if you want us to clarify this, please do give us a phone call or send us an email and we will be happy to work with you.
A Dazzle Gift Card does something virtually no other gift can do. It buys the recipient time away from chores to do more of what they love to do. When you purchase a Dazzle Gift Card as a holiday gift, you’re buying someone the opportunity to take time off from the hassle of home upkeep to enjoy their hobbies, or time with friends and family, or maybe just a break to catch a movie and relax. Really whatever they choose to do with it.
The gift of free time provides freedom and flexibility that can’t be found with a new pair of socks, a new tablet, or even a different kind of gift card. It’s a special sort of gift that anyone can appreciate.
Interested in our cards? Click on gift cards to pick them up! Want to know more about our services? Check out our services page to learn more!
We wish you the best holiday season imaginable!
What You’ll Learn
Why Dazzle Gift Cards make a great gift.
How a home cleaning service translates to more free time.
Where to pick up our amazing gift cards!
Transcript Below:
Logan Taylor: Hey there, my name is Logan Taylor, and I’m the president and founder of The Dazzle Cleaning Company with offices in Seattle, Washington, Scottsdale, Arizona, and soon to be sunny San Francisco, California.
Maybe not that Sunny.
So what is the perfect gift this holi-gay season? Well, it’s not more crap that most people don’t want in their homes, it is the gift of time. And that’s exactly what we offer at The Dazzle Cleaning Company. So when you choose to get a gift certificate for cleaning, you’re giving somebody back time to do more of what they love, which might be hanging out with their kids or gardening or working or skiing or running or whatever it is that they want to do. Binge watching things on Netflix. So by giving a Dazzle Gift Card, you’re giving the most precious gift that there is which is the gift of time.
So what can you use a Dazzle Gift Card for? Well, you can use it for seasonal deep cleans or initial deep cleans, you can use it for regular recurring weekly or bi weekly service. You can use it for office cleaning, and even move in or move out cleanings.
If you’re in the Seattle market, you can also use it for steam cleaning carpets or tile and grout or for washing windows. But we only offer those services those particular services, window washing and carpet cleaning steam cleaning in Seattle.
So if you’d like to give the gift of time this holiday season, go to dazzlecompany.com and click gift cards in the top right hand corner and get the gift card in whatever denomination you choose.
If you’re not sure how much you should get the gift card for give us a call at our office 1-800-214-1417 and we’ll be more than happy to talk to you about exactly what will be included in each service so that you can get the perfect amount. You can also get a free quote online on our website putting in the address for whoever it is that the card is for and see exactly what different services costs for that person. That person’s home.
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