Dazzle Cleaning Company founder Logan Taylor is back with a great tutorial on how to use our online booking tool to schedule your cleaning appointment!

This guide shows you just how easy it is to set-up your cleaning with Dazzle, from add-on services to to payment and more.

We make it so easy to schedule services. Whether you’re looking for a one-time clean or recurring cleaning services, our online booking tool has you covered.

Thanks for checking us out!

What You’ll Learn

• How to book your services online.
• What features our online booking service cover.
• Why it’s easy to book online with Dazzle!

Audio Version:

Transcript:

Logan Taylor: My name’s Logan Taylor, and I’m the owner of the Dazzle Cleaning Company. And I just want to take a moment to show you how easy it is to book your service online. So, we are the gayest cleaning company in America, and we clean in Seattle and in Scottsdale. And if you are in either of those places, we’d love to make your home sparkle. All you do is click “Book Now Seattle”, and it’ll take us directly to our online booking tool.

The first thing that we’re going to do is put our contact information in here. And I’m going to put the jobs, the Dazzle Company email address in there and my zip code. And then we want to hear how you found us. And I’m going to say it’s from the GSBA, which is the LGBTQ+ IAU chamber of commerce in Seattle. Oh, right. So how many square feet is my place?

Well, we’ll say it’s about 700, and it has one bedroom, actually it has two bedrooms and one bathroom and no half baths. It’s just one floor. And there’s one person that lives.  Actually right now, we have two people. My sister’s staying with me. And on a scale from one to 10, with one being dazzling and 10 being a little bit scary, what is it at? Well, Dazzle cleans my house every week. So I’m going to put it at two. They keep it pretty sparkling. And I’m just going to put my address in here. And this is not the real address, but just stick it right there. And then do I want service every week, every two weeks, every four weeks or monthly, or just one time or on demand? And I’m going to say, I want it every two weeks. And that is absolutely our most popular option. And then we can also choose any of these upgrades.

We do recommend that you start with an initial top to bottom deluxe deep cleaning for your first visit. This is a service, it’s like a spring cleaning. So we’re going to hand wash the doors, the door frames, the fronts of the cabinets, the baseboards. We’re going to use a two foot step ladder and get webs out of the corners. We’re just going to really make your home sparkle. So I do want that. And because I live in Capitol Hill, where parking is very difficult. We’re going to add a $25 parking charge, and I’m going to want that at all of my jobs. Now, if you have a parking space in your building we can use, or if you live in a part of the city or in Scottsdale, pretty much anywhere, where there is easy, abundant parking, you don’t need to click that on. If I were doing a move out cleaning, then I would book vacant house move out cleaning, and I would get rid of the upgrade. But that’s not what we’re doing.

So I’m going to put that there and I’m going to get rid of this text message. So that’s what we want. And now we can see that the base rate for my cleaning is $181. The first visit has a deep clean upgrade of $117. That means my first visit will be $324.38. And then after every service after that will be $206.44. But I have a discount code, which I will use. And I think it is just $25 off. Let’s try that. Oops. Well, we want to do a better one anyway. Let’s use, since I’m setting up new, regular recurring service, I can actually use a better one. We’ll do the $75 off. So $75 off. Okay. So we’ll apply that discount code and then we’re going to go to the next part and we are sorry, there are a lot of text messages this over here, maybe that’ll block it.

So do I have any pets? I don’t have any pets. But let’s say that I have cute little dog who is super friendly and likes to cuddle, whatever. You can say whatever you need to there. And then the home information, I’ll be home to let the cleaners in, or maybe you’ll say, “Lockbox code is,” whatever. Or you might say, “The cleaner can get a code from the concierge, the front desk, the leasing office,” or something like that. And then I want to choose the day that works for me. And so I’m going to say that I want my home cleaned on Tuesday, so I’m just going to choose that. And then I’m going to enter my credit card number, which I’m not going to do here for obvious reasons. You can also look at our two terms and conditions, which are separated by recurring service or one time service, move out cleanings and short-term rentals.

So these are the terms for a regular recurring cleaning. And this is for move out cleaning. And this is for an Airbnb cleaning. All right. Or other, I guess it’s not necessarily Airbnb, but short term rentals. Oh, right. So we are going to say, “Yes,” we did. We get that, we’ll close that. And then we’ll book the service. After we book the service, then you can go into your client account and you just create your account by using whatever email address it is that you signed up with. And then you create your own password. And then once you’re in there, you can see, I’ll show you what it looks like. So you can see that in this case I have, this doesn’t say what was on the previous screen because this email address was associated with a different existing service. In this case, I have my regular recurring cleaning that happens every two weeks.

It’s $270 per visit. My next visit is on February 21st. This is the address. You can add upgrades here if you want. And then you can see all of your visits here and you can also see what your amount due is, you can add contact information. You could put notifications on here, add a credit card, change your billing address. So that is how you book a cleaning using our online booking system. Takes probably two or three minutes. Super fast, super easy. And then we’re going to come make your house sparkle. And I know you’re going to love it. Have a fabulous day.

Dazzle Cleaning Company founder Logan Taylor gives you a heads up on our amazing client portal, a convenient and easy way to manage your services with Dazzle Cleaning Company. This completely optional way to manage your services allows you easy access to scheduling and changing your services, including easy access to add-ons and more!

Our Client Portal is a great way to manage your services!

For more information, call us at 800-214-1417 or explore our webpage to learn so much more!

What You’ll Learn

• Our client portal is easy to use!
• The client portal is ideal for making payments, scheduling service, and more!
• It’s completely optional! You can still make appointments however you’d like.

Audio Version:

Transcript:

Logan Taylor: Hey, there. My name’s Logan Taylor, and I’m the owner of the Dazzle Cleaning Company. I want to show you how to use our brand new client portal. We have the client portal for your convenience, but everything that you can do on the client portal, you can also do from giving us a call at 1-800-214-1417, or sending us an email to cleaned@dazzlecompany.com, or you can send us a text message to 206-203-0345. You definitely do not ever have to use our client portal. It’s simply available if you’re a person who wants to use it.

You’ll receive an email that has a link to the client portal. If you haven’t received it, or if you’d like us to send it to you again, give us a call, shoot us a text message, or send us an email and let us know that you’d like us to send you a link to set up the portal. Once you get the link, you’ll put in the email address that we have on file for you. And then you’ll put in your password, which you can create right there and on the spot, and then reenter the password and create your account. It’s super, super simple.

Once you’ve created that, anytime that you want to go back and access the client portal, you can do it right from our website, dazzlecompany.com. You just scroll all the way to the bottom of our website, and you will see a lot of videos of me, but you will see in the footer of every page Scottsdale Client Hub and Seattle Client Hub, and we’re going to change that to say Seattle Client Portal and Scottsdale Client Portal. You can click there and it’s going to bring you to this page. And then I am going to put in a fake email.

Well, it’s not a fake email. Jobs@dazzlecompany.com is a real email address. This is what a client portal looks like. As you can see, you’ll see the cost of your service. In this case, my service is $270, and it’s for service every two weeks. My next visit is on February 21st, and my arrival time is 6:30 AM to 9:30 AM. We’re never going to show up at your house at 6:30 am. This is because there’s a 90 minute start window on either side, but the first job start between 8:00 and 8:30 AM. You can also add an upgrade onto your service if you want.

Let’s say that you’re having an Airbnb. You could click this and add it on, or you want the beds changed, or you want a deep clean, or you want the inside of the fridge and freezer. It says each, but it doesn’t mean 70 for the fridge and 70 for the freezer. It means 70 per unit. Maybe if you have like one in the garage that you also want us to do, then it would be 140 just to do the one in your kitchen. The fridge and the freezer, that’s just $70. Inside of the oven. If you’re living in a place where we need to have a parking charge, you can put that there.

If you’re wanting us to wash more than just a few dishes, you can add that on and we’re happy to do that. You can scroll down and see when all of your next visits are. In my case, I have one on the 21st and one on the seventh, and then I can even go to this one on the 14th. We can click on here. I guess we just hover. I wish it were showing a little bit better right there, but probably because I’m using Safari and I don’t know why, but a lot of software doesn’t run that great on Safari. I don’t have an invoice due. I can update my contact information here.

Let’s say that you’re in a relationship now and you want to add your boyfriend or your girlfriend or whatever, you can add them here so they can also get alerts. And then if you want to change your notification settings, you can go here. Let’s say that I want to get a text message notification to this cell phone number, and I want to be notified one week before every visit, or I want to be notified when the job is completed. Then I can create notification preference and I’ll get a notification every time my service is completed.

Maybe I’m like not in the home or something while the service is being completed. We can also add a credit card on file here, super simple, and you can change your billing address. You can’t change your appointment date on here. But if you want to change your appointment date, you can just send us an email at cleaned@dazzlecompany.com and we’ll get it changed for you, or you can text us at 206-203-0345, or you can always give us a call at 1-800-214-1417.

I hope that that explains what the new client portal is for. And if this is something that you want to use, go ahead and hop in there and use it.

Part of our aim to be the best cleaning company around is making sure that we respect everyone in the space that we’re cleaning! From pets to roommates, we aim to create an experience that is as stress-free as possible and to create a space that you and yours will LOVE.

Whatever your cleaning needs, Dazzle can help! Visit us today at dazzlecompany.com or call us at 800-214-1417 to learn more about our services and schedule your clean today!

What You’ll Learn

• What our commitment to quality service means.
• Why we aim to get along with everyone in your space, including pets!
• How we’re the best choice to be your pet-friendly cleaning service!

Audio Version:

Transcript:

Logan Taylor: Hi, there. My name’s Logan, and this is Patsy, and I’m the owner of the Dazzle Cleaning Company in Seattle, Washington. This is my favorite pupper on the planet. We are an extremely dog-friendly cleanings service. Not only do we want to be the best cleaning company in Seattle with the best ratings, but we also want to make sure that we’re a cleaning company who gets along with everybody in your house, including your pets, your dogs, your cats, your children, your significant others, your roommates.

What do we do to make sure that your dogs are happy while we’re cleaning? Well, first of all, we only hire people who like dogs, because so many people in Seattle have dogs. It’s really important that your cleaning service is dog friendly. We also carry milk bones with us so that we can give your puppy a little treat to help build some rapport with them. What do you need to do when you’re booking a service with us if you have a dog? Well, definitely let us know that you have a dog and let us know if you do not want us to give them a treat.

Otherwise, we probably will. If you’re looking for the perfect cleaning company, that is the best cleaning service with dogs, that are super dog friendly, then give us a call at 1-800-214-1417 or visit us online at dazzlecompany.com. We will make your home sparkle, and we’ll make your dogs happy.

Dazzle Company CEO Logan Taylor brings you a helpful update on our company’s COVID-19 procedures! In light of current events, it’s important to us to ensure our clients both present and potential that we strive to not only be the best cleaning company in Seattle, Scottsdale, and San Francisco, but also the company that best addresses what’s happening.

In this clip, we highlight the steps we’re taking to make sure we’re following the best advice of public health officials. We’re committed to doing our part for the community while continuing to deliver the amazing service that our clients expect!

Thanks for checking us out, and remember, if you have any questions, you can always reach out to us! Call today at 800-214-1417 to get in touch.

What You’ll Learn

• Why we’re committed to following the advice of public health officials.
• What steps we’re taking to ensure the safety of our clients and employees.
• How doing our part is important to our company!

Audio Version:

Transcript:

Logan Taylor: Hey there, I’m Logan and I’m the owner of the Dazzle Cleaning Company. We have offices in Seattle, Scottsdale, and soon-to-be San Francisco. I wanted to make a quick video to remind everybody of our COVID-19 policies. So we’ve adjusted them a few times throughout the course of the pandemic. We’re always trying to follow the advice of public health officials. And our goal is not just to be the best cleaning company in Seattle or the highest-rated cleaning company, but we want to also be the safest cleaning company.

So here’s what we now require. All of our Dazzle Cleaning Company employees are fully vaccinated. That’s a requirement for working at Dazzle at this point, and it’ll continue to be a requirement for the duration of the pandemic, however long that is. We also always have and continue to require that our employees wear masks while cleaning.

And there was a short time in the summer when we didn’t require clients to wear masks. This was after everybody was vaccinated and before Delta, but that’s no longer the case. We now do require everyone in the home is wearing a mask while the cleaners are cleaning. Because again, we want to be the best cleaning company and have the gayest cleaning company and have the happiest cleaners and the happiest clients. But we also want to be the safest cleaning company. So we do require that everyone in your home is wearing a face mask while the cleaning is taking place unless it’s a child or an infant who can’t wear a face mask for whatever reason.

The next thing is that we do want to practice social distancing to the best of everybody’s ability. So it’s really best if you’re not in the same room that your cleaner is in while your cleaner is cleaning. Of course, if you need to walk through the room or if you are in a studio apartment or something, we’re going to all do the best that we can. But we do ask, especially right now with a variant that is so high transmissible, that you do please keep as much distance from your cleaners as possible. And I know that everybody is tired of COVID and tired of talking about it and tired of masks and tired of checking and tired of thinking about it. But we do thank you for your patience. We appreciate you being compliant with all of our requests and in fact requirements. So please wear a mask and please give your cleaner plenty of space, so that once again, we cannot just be the best cleaning company, but we can also be the safest cleaning company with happy and healthy cleaners and of happy and healthy clients. Thank you so much.