Table of Contents

What’s Included in a Dazzle Move-out Cleaning?

We’re going to start with the basics:

  • Tubs
  • Toilets
  • Sinks
  • Showers
  • Counters
  • Mirrors
  • Floors
  • Faucets

Then we’re going to move onto these deeper cleaning items:

  • Baseboards
  • Doors
  • Door frames
  • Windowsills
  • Railings
  • Light fixtures
  • Ceiling fans
  • Inside and outside of cabinets, drawers and shelves
  • Inside and outside of the fridge, oven, dishwasher, microwave, washer and dryer
If your fridge is on wheels we’re going to pull it out and clean under and behind it. We’re not going to pull your oven out to clean under and behind it unless you specifically request it and understand the risks associated with it which are: 1) ovens don’t always go back in flush with the counter tops, and 2) ovens sometimes scratch floors when they are being puled out.

What’s the Difference Between a Move-in and a Move-out Clean?

The difference between a move in cleaning and a move out cleaning is that during a move in cleaning, we’re not cleaning the insides of your cabinets, drawers, and shelves, and we’re not cleaning the inside of your appliances. Typically, when people book a move in cleaning, the home has already recently been deep cleaned because it’s recently been leased or sold.

And so there’s just people that have been in and out of the home maybe viewing the home, but it’s not really dirty. So it’s a lot faster to complete a true move in cleaning than it is to complete a move out cleaning. If your home is a little grimy, you’re going to want to move out cleaning.

Does My Home Need to be Empty for my Move-out Clean?

A move in or a move out cleaning needs to be completed in a home that’s completely empty. So it means that nobody’s living there anymore, there’s no furniture, trash, personal items, food in the refrigerator, or the cabinets. That’s what a move in or move out cleaning is describing. If you have items in your home, That’s totally fine, but that means we’re going to set you up with a different type of cleaning, and we want to know that.

So maybe you just want to have our premium deluxe cleaning. It’s important that we get you set up for the right job, the right service, so that it goes well, your team is prepared for your job, and we have all of the correct supplies, equipment, and a proper amount of time booked to complete your cleaning.

So if your home is filled with things, it’s not a move out cleaning, it’s not a move in cleaning, it’s probably a premium deep clean.

Here’s How we Estimate and Price Move-out Cleans

Move in and move out cleanings are, uh, priced a little bit different than most of our services. These are hourly services, so we let you know how many hours we expect for the home to take, and we’ll give you a range, and what the hourly rate is. If your home falls outside of the normal range of what we see 85 90% of the time, it may take us longer to complete your service than what we estimated.

However, we have over 500 Google verified reviews, we’ve done thousands of cleaning, we have 30 staff members, I’ve been doing this for 10 years. We’re usually pretty accurate. However, sometimes it is going to take us longer to complete your move in or move out cleaning than what we told you. And in those cases, what we’re going to do, as soon as we realize that there is a problem with your estimate, we’re going to call, text, and email you and let you know what we can do.

So we’re going to give you two options. We’ll say, do you want us to complete this service today? Um, and pay for the additional hours, or do you want us to limit the scope of work and focus just on particular items? Again, this is something that’s rare, but it does happen. And in another video, I’m going to, um, give some examples of home owners and home livers who might, uh, be at higher risk for having a longer cleaning than what we have estimated.

Will My Home Need Extra Time to Clean?

When homes fall outside of the range of what we typically see, it can take us longer to complete the service and therefore it’s going to cost more to complete the service. How do you know if your home is a home that is likely to fall outside of what we have estimated? Number one. If you think that is something that might happen, give us a call at 1-800-214-1417 or email us at cleaned@dazzlecompany.com

Let us know what your situation is, or even send us some pictures, and we will update your estimates so that there’s no surprises. We do not want surprises, and we like to minimize that, which is why we’re so big on communication. But here are some things that will increase the likelihood that you are going to fall above the standard quoted amount of time.

Number one, you’ve lived in your home for many years. This makes it harder to clean the home because there’s just more grime everywhere. People that have lived in their homes for 10, 20, 30 years. No matter how deep you think your deep cleans are, it’s probably still going to take longer to complete the service.

Really old homes are also at an increased chance of taking longer. Not just because older homes are more difficult to clean because they’re dirtier and hold more dust, which is true for a lot of reasons, like vent filters don’t always get changed. Some types of materials hold on to dust more. But also, if you’re living in a home that was built in 1950 in Seattle, it’s very likely you’re gonna have all kinds of little built in cubbies and molds, and these are not things that we typically see in most of our homes, so it’s not priced into our model.

If you live alone, and you don’t cook very often, you’re not at a high risk of going over on the estimated time. Very low risk. But, if you live with… Five kids and two dogs, or three roommates, and your hobby is cooking and taking baths. These are signs that your home might take us longer to complete.

There’s things that you can look at to see. If you have grease on your cabinets that doesn’t come off with just a quick wipe, with maybe a little bit of all purpose cleaner on it, That means it’s likely that it’s going to take longer to clean your home. And if you have caked on grease onto your cabinets, if they’re especially old, porous, wooden cabinets, that can be an all day affair.

So we’re not just going to clean those cabinets to what our normal specifications would be. out talking to you. It’s also super easy to damage those cabinets when they’re in that state and so we want to make sure that we’re super communicative so that you know exactly what you’re getting and what the risks are, etc.

So those are things you can think about and if you think that you’re at a higher risk of falling outside of our normal estimated amounts of time, which very few people are, but if you do think that you are going to fall outside of our estimated window. Let us know before you’re cleaning and we will update your quote for you.

Scheduling Your Move-out Clean

To schedule your move-out clean give us a call at 1-800-214-1417 or email us at cleaned@dazzlecompany.com

We typically need about two weeks notice to get a move-out cleaning on the schedule, and this is true of most cleaning companies so get that appointment booked soon.

What’s Not Included in a Move-out Cleaning?

Okay, there’s some things that are not included in a move out cleaning because of training equipment, liability, workers compensation, classification, whatever the reason may be, here are those things. Windows, walls, blinds, chandeliers, light bulbs, and fireplaces. None of those are included in a move out cleaning.

Anything that can’t be safely reached with a seven foot extension duster and a step stool are also not included. And we don’t work in places that have biohazardous material animal feces, or insect or rodent infestations.

Can Other Workers Be in my Home During the Move-out Clean?

No, please be sure to schedule movers, painters, carpet cleaners, window cleaners, electrons, plumbers, contractors, etc. on different days from your cleaning day.

The Dazzle Move-out Cleaning Cancellation Policy

What if you cancel your move out cleaning? Move out cleanings are huge jobs. They take a lot of time. They typically take five to seven times as long to complete as a standard DAZL cleaning. Which means we’re blocking out a big portion of our schedule for the day that your service is scheduled. And, of course, we don’t want to have our cleaners just sitting around because we try to be a great employer.

So we want them to be working, because they want to be working. They want to have full schedules. For that reason, our cancellation policy for move in and move out cleanings is different than our other services. So, if you cancel your move out or move in cleaning with seven or fewer days notice, we’re charging you for the full amount of that service.

Because we’re, we’ve been holding that space for you. It’s likely that we’re not blocking other jobs on that day. So, let us know right away if you are not committed to having the service completed. And don’t book the service as a backup plan shopping around. Because, um, that could end up costing you money.

So only book your service when you’ve already decided this is the company I want to use. I’m happy with the price. I’m happy with the parameters. We’re going to do this cleaning, then book the cleaning. Now, what if we arrive at your home and we’re unable to access your home because somebody forgot to leave a key?

We’re charging you for the cost of that service in that situation as well. So, we don’t mess around with move out cleanings because if we did, it would inflate the cost of everybody else’s cleanings even more than they already are, which is expensive because they take so long. So, we’re very serious about move out cleanings.

We need to be able to access your home, and there is a cancellation fee equal to the cost of your estimate, the lowest part of your estimate, if you cancel within seven days of service, or if you are not, if we’re not able to get access to your home. In the event that we’re not able to get access to your home, we’re going to call, text, and email you, and wait for one hour to hopefully be able to figure out a way to get into your home.

Do We Guarantee Our Work?

Yes, we guarantee our work. If you are not satisfied with anything that is included in your service please reach out to us right away so that we can make it right. While it is very rare that we have a quality problem, in the rare instances that it occurs we are extremely eager to make it right. In this business your reputation is everything and we want to make sure that every Dazzle client is a happy camper.

 

Let’s get you a quote for your Move-out Clean!

Please submit your details below and we will email you a quote. If you’d like to talk to us instead give us a call at 1-800-2141-1417.

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