Taking Advantage of the Ease of our Client Portal!
Dazzle Cleaning Company founder Logan Taylor gives you a heads up on our amazing client portal, a convenient and easy way to manage your services with Dazzle Cleaning Company. This completely optional way to manage your services allows you easy access to scheduling and changing your services, including easy access to add-ons and more!
Our Client Portal is a great way to manage your services!
For more information, call us at 800-214-1417 or explore our webpage to learn so much more!
What You’ll Learn
- Our client portal is easy to use!
- The client portal is ideal for making payments, scheduling service, and more!
- It’s completely optional! You can still make appointments however you’d like.
Audio Version:
Transcript:
Logan Taylor: Hey, there. My name’s Logan Taylor, and I’m the owner of the Dazzle Cleaning Company. I want to show you how to use our brand new client portal. We have the client portal for your convenience, but everything that you can do on the client portal, you can also do from giving us a call at 1-800-214-1417, or sending us an email to cleaned@dazzlecompany.com, or you can send us a text message to 206-203-0345. You definitely do not ever have to use our client portal. It’s simply available if you’re a person who wants to use it.
You’ll receive an email that has a link to the client portal. If you haven’t received it, or if you’d like us to send it to you again, give us a call, shoot us a text message, or send us an email and let us know that you’d like us to send you a link to set up the portal. Once you get the link, you’ll put in the email address that we have on file for you. And then you’ll put in your password, which you can create right there and on the spot, and then reenter the password and create your account. It’s super, super simple.
Once you’ve created that, anytime that you want to go back and access the client portal, you can do it right from our website, dazzlecompany.com. You just scroll all the way to the bottom of our website, and you will see a lot of videos of me, but you will see in the footer of every page Scottsdale Client Hub and Seattle Client Hub, and we’re going to change that to say Seattle Client Portal and Scottsdale Client Portal. You can click there and it’s going to bring you to this page. And then I am going to put in a fake email.
Well, it’s not a fake email. Jobs@dazzlecompany.com is a real email address. This is what a client portal looks like. As you can see, you’ll see the cost of your service. In this case, my service is $270, and it’s for service every two weeks. My next visit is on February 21st, and my arrival time is 6:30 AM to 9:30 AM. We’re never going to show up at your house at 6:30 am. This is because there’s a 90 minute start window on either side, but the first job start between 8:00 and 8:30 AM. You can also add an upgrade onto your service if you want.
Let’s say that you’re having an Airbnb. You could click this and add it on, or you want the beds changed, or you want a deep clean, or you want the inside of the fridge and freezer. It says each, but it doesn’t mean 70 for the fridge and 70 for the freezer. It means 70 per unit. Maybe if you have like one in the garage that you also want us to do, then it would be 140 just to do the one in your kitchen. The fridge and the freezer, that’s just $70. Inside of the oven. If you’re living in a place where we need to have a parking charge, you can put that there.
If you’re wanting us to wash more than just a few dishes, you can add that on and we’re happy to do that. You can scroll down and see when all of your next visits are. In my case, I have one on the 21st and one on the seventh, and then I can even go to this one on the 14th. We can click on here. I guess we just hover. I wish it were showing a little bit better right there, but probably because I’m using Safari and I don’t know why, but a lot of software doesn’t run that great on Safari. I don’t have an invoice due. I can update my contact information here.
Let’s say that you’re in a relationship now and you want to add your boyfriend or your girlfriend or whatever, you can add them here so they can also get alerts. And then if you want to change your notification settings, you can go here. Let’s say that I want to get a text message notification to this cell phone number, and I want to be notified one week before every visit, or I want to be notified when the job is completed. Then I can create notification preference and I’ll get a notification every time my service is completed.
Maybe I’m like not in the home or something while the service is being completed. We can also add a credit card on file here, super simple, and you can change your billing address. You can’t change your appointment date on here. But if you want to change your appointment date, you can just send us an email at cleaned@dazzlecompany.com and we’ll get it changed for you, or you can text us at 206-203-0345, or you can always give us a call at 1-800-214-1417.
I hope that that explains what the new client portal is for. And if this is something that you want to use, go ahead and hop in there and use it.
